Frequently Asked Questions:

Shipping

All items shipped in compostable envelopes.

$5 flat rate shipping. Automatic shipping calculated for domestic US only at this time.

Tyger Tyger is a one-person, part-time operation so I usually ship packages once or twice a week. Thank you in advance for your patience.

Returns

Please contact me if you have any issues with your jewelry, such as if something arrives broken or missing a piece.

Jewelry Care

Please avoid getting your jewelry wet, as the gold-coated chains, jump rings, and French ear hooks have a very thin coating and water will erode it. Many of the decorative charms and elements I use are made of raw brass, which also do not especially like water.

You can use Brasso or other brass polish with a soft cloth on the brass. For any sterling silver elements, you can use silver polish and a soft cloth.

The clasps and other small elements are of good quality but they are still delicate, so please use care. Thank you!

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